Our Solutions
Our services and products are tailored for cost effective integration and deployment. We develop solutions that are specific to each client.
Consulting
Advice concerning new laboratory products, new software installations, upgrades and networking.
Network Analysis
A thorough review of your current situation with recommendations concerning how we can make your operation more efficient, protected, and secure.
On-Call
Installation, upgrade, repair or troubleshooting services. This is sometimes known as “break fix”. Just what you need when you need it.
“You name it! We fix it!!”
Our Hourly Support Services plans include the following features:
• Block hours to be used towards pro-active maintenance, support, administration, troubleshooting, documentation, and project work.
• Experienced, certified engineers that can manage all aspects of your high end and general laboratory equipment and instruments.
• Dedicated Help Desk that can be accessed via email, Web, or phone.
• 24x7x365 on-call availability.
• Guaranteed response times.
• Regular reports that details, the work performed.
• Breakdown down-time management.
• Performance guarantee.
