Terms and Conditions
General terms governing use of the Primotech Enterprises website, quotation requests, equipment supply, and engineering support engagements.
1. Scope & Acceptance
By accessing this website or submitting a service or quotation inquiry to Primotech Enterprises, you agree to these Terms and Conditions. Specific commercial engagements for equipment supply, installation, calibration, maintenance, or Hourly Support Services plans are governed by the written quotation or service agreement issued for that engagement.
2. Quotations & Technical Proposals
- Information presented on this website describes our general portfolio across weighing solutions, analytical and life science equipment, consumables, and technical services.
- Formal pricing, delivery timelines, validity windows, and payment terms are confirmed strictly in writing via official Primotech Enterprises quotations.
3. Installation, Calibration & Support Engagements
- On-site installation, commissioning, calibration, troubleshooting, and preventative maintenance are performed according to the scope defined in the accepted quotation or support plan.
- Clients are responsible for providing safe site access, required utilities, and accurate operational details necessary for scheduled engineering work.
4. Intellectual Property
Website text, original layout materials, and Primotech branding remain the property of Primotech Enterprises. Manufacturer logos and third-party product marks displayed on this site belong to their respective owners.
5. Governing Law & Inquiries
These Terms and Conditions are governed by the Laws of the Republic of Kenya. Questions regarding commercial terms may be directed to our Contacts page or info@primotechkenya.com.